Privacy Policy

Personal Information We Collect

Information you provide to us:

• Account information, such as your first and last name, email and mailing addresses, phone number, company details, and professional background
• Communications that we exchange with you, including when you contact us with questions, feedback, or support requests
• Payment data needed to complete your subscription or purchases
• Client data and documents you upload to our platform
• Marketing preferences and engagement details
• Any other information you choose to provide

Automatic data collection:

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Services, our communications and other online services, such as:

• Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers, language settings, mobile device carrier, radio/network information, and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
• Platform usage data, such as AI model interactions, document processing patterns, and feature utilization metrics.

Cookies and similar technologies:

Our website may use the following technologies:

• Cookies, which are text files stored on your device to uniquely identify your browser or to store information or settings.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data.
• Web beacons, also known as pixel tags or clear GIFs, used to demonstrate that a webpage or email was accessed or opened.

How We Use Personal Information

We use personal information for the following purposes:

Service Delivery:

• Provide, operate and improve the Services
• Process your payments and complete transactions
• Train and improve our AI models
• Communicate with you about the Services
• Provide support and respond to requests
• Personalize your experience

Research and Development:

We may create aggregated, de-identified or other anonymous data from personal information we collect. We may use this anonymous data and share it with third parties for our lawful business purposes.

Marketing:

We may use personal information for marketing purposes. You may opt-out of marketing communications at any time.

Compliance and Protection:

• Comply with applicable laws and legal processes
• Protect our, your or others' rights, privacy, safety or property
• Enforce our terms of service
• Prevent, identify, investigate and deter fraudulent or harmful activities

How We Share Personal Information

We may share your personal information with:

• Service providers: Companies that help us operate the Services (such as hosting, analytics, customer support, and payment processing).
• Professional advisors: Lawyers, auditors, and insurers when necessary for professional services.
• Authorities: Law enforcement or government authorities where required by law.
• Business transferees: Parties involved in potential business transactions like mergers or acquisitions.

Security

We employ industry-standard technical, organizational and physical safeguards designed to protect personal information, including:

• Enterprise-grade encryption for data in transit and at rest
• Regular security audits and penetration testing
• SOC 2 Type II and ISO 27001 certified infrastructure
• Strict access controls and authentication protocols

Your Rights and Choices

• Access and Control: You can access and update your account information through your account settings.
• Marketing Opt-Out: You can opt-out of marketing communications at any time.
• Cookie Controls: Most browsers allow you to control cookies through their settings.

International Data Transfers

We are headquartered in the United States and may process your information in various countries. We implement appropriate safeguards for international data transfers as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: